FAQs

Return Policy

ALL ITEMS IS FINAL SALE. For all non-swimwear items, we may only exchange the size. If you have any problems with your order please contact within 30 days of receiving your item.


Shipping

Please make sure to fill in the correct shipping information, we are not responsible for any items shipped to the wrong location. 

  • Ready to Ship Items- For all items labeled ready to ship in the item description allow up to 1-3 business day processing, and 2 day shipping for domestic orders.
  • Made to Order- All other items, not labeled ready to ship, are hand made as soo as you order. Depending on the influx of orders please allow 4-10 business day processing on all made to order items.  Shipping is 2 days for domestic items and up to 5 to 10 business days for International orders.

Contact

For all concerns, inquires, and collaborations please contact us via the email below:


Email: shopellak@gmail.com


Your email will be responded to within 48 hours. We also respond customer concerns via Instagram direct message @shopella.k


Size Guide



Size

XS

S

M

L

XL

US/CAN

1

3,5

7,9

11,13

15

BUST

31-33

33-35

35-37

37-39

39-41

WAIST

24-25

26-27

28-29

30-31

32

HIPS

33-34

35-36

37-38

39-40

41